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FAQ

Need Help?

If you need immediate assistance, call (###) ###-#### or email sales@{dealership}.com. Our team is available Mon–Sat 9am–7pm ET. For financing or trade-in questions, use the chat widget for faster routing

Have any Question ?

    Shopping & Inventory

    We stock a rotating selection of used cars, trucks, SUVs, and vans from popular brands across Georgia. Inventory includes budget options, low-mileage units, and feature-rich trims. Browse online, then book a same-day test drive at our showroom or request a virtual walk-around.

    Yes. Most vehicles include Carfax®/AutoCheck® history info. Ask your advisor for a copy or click the “History Report” button on the vehicle page. If a report isn’t posted yet, we’ll email it on request before you visit.

    You can reserve a vehicle with a refundable deposit for 24–48 hours while you finalize financing or travel plans. If you change your mind within the hold window, we release the reservation and refund the deposit.

    Yes. We regularly work with out-of-state customers. We’ll provide a buyer’s order, temp tag guidance, and shipping options. Taxes/registration are typically paid in your home state at tag/title.

    Pricing, Fees & Payments

    We use market-based pricing that updates with real sales data. This keeps pricing competitive and transparent. If you have a trade-in or are arranging your own financing, we’ll show how those items change your out-the-door total.

    Your out-the-door price includes the sale price plus standard doc, title, tag, and tax as applicable in Georgia (and your county). We provide a written breakdown before you sign—no surprise add-ons.

    We accept bank checks/cashier’s checks, wire transfers, most major credit/debit cards (limits may apply), and financing through approved lenders. Cash payments above federal thresholds require ID and reporting. See “Our Payment Methods” below for a quick summary

    Financing & Trade-In

    Yes—submit a secure pre-approval in minutes. Most applicants receive decisions quickly; final terms depend on credit and lender criteria. Pre-qualification may use a soft credit inquiry; final funding requires a hard pull.

    We partner with a broad lender network across Georgia, including options for first-time buyers and credit rebuilding. Bring proof of income, residence, and insurance for the fastest approval.

    Tell us about your vehicle (VIN, mileage, condition) to receive a real cash offer. We’ll verify with an in-person appraisal or mobile inspection. Use your equity to lower your payment or take cash—no obligation to buy.

    Online Purchase & Test Drives

    Absolutely. You can reserve, e-sign, upload documents, choose delivery or pickup, and finalize funding online. A specialist will confirm your timeline and delivery window.

    Yes—statewide delivery is available in Georgia (and regional shipping by quote). We’ll coordinate a convenient time, complete a quick walk-through on arrival, and collect any remaining documents.

    Schedule online or call us. We’ll have the car cleaned, fueled, and staged. Please bring a valid driver’s license and proof of insurance; some high-value vehicles may require a sales consultant to accompany the drive.

    Service, Warranty & Returns

    Many cars include remaining factory coverage or are eligible for vehicle protection plans (powertrain to comprehensive). We’ll review options, deductibles, and claim processes before you sign.

    Yes. We welcome third-party inspections—on-site by appointment or at a nearby shop. Ask your advisor to coordinate timing and transport.

    Because titles and registrations move quickly in Georgia, returns are limited. If an issue arises within the agreed inspection window, contact us immediately—we’ll review your options, which may include repair assistance or exchange, depending on the situation and signed documents.

    Documents & Insurance

    Bring a driver’s license, proof of insurance, and proof of income/residence for financing. Cashier’s check/wire instructions are provided on request. Business purchases may require LLC/Corp paperwork.

    Yes—we’ll collect TAVT (Title Ad Valorem Tax) and file title/tag with Georgia DDS where applicable. Out-of-state buyers typically pay home-state taxes with their registration.

    Yes. We can connect you with insurance partners or provide VIN and vehicle details so your current insurer can activate coverage before you drive off.